Announcing General Availability of Power Platform and Dynamics 365 Customer Lockbox
Customer Lockbox for Power Platform and Dynamics 365 is generally available (GA) in public clouds starting with January 11th 2023. Customer Lockbox helps organizations meet the local compliance regulations requirements by governing the Microsoft access to their data, in the rare circumstances when access is needed to investigate and resolve a support request or as result of a problem detected by Microsoft.
Once configured for the tenant, the lockbox policy is enforced only for environments that activated Managed Environments within the respective tenant. Administrators receive notifications regarding pending lockbox requests at which point they can use the available interface to review, approve (or reject) data access requests and audit lockbox request events.
Learn more at Securely access customer data using Customer Lockbox in Power Platform and Dynamics 365 – Power Platform | Microsoft Learn
